Reviews

This company has expertise and professionalism I expect in a service provider that I rarely experience anymore.

I highly recommend this company! Excellent service and fair prices every time!

10/10 - Friendly staff- Tech was very helpful & responsive. HIGHLY RECOMMEND

I’m a very satisfied customer! Your technician was prompt, professional and very knowledgeable! Thank you for taking care of my AC on this beastly hot day! I have called Lafayette Heating and Cooling before, and will do so again!

Super fast and courteous service! Dominic was awesome!

Came out and did the repair for a very affordable price! Very friendly and helpful! Highly recommended!

We just moved in our new-bought house a few month ago. In the last week, the AC Thermostat reminded of us for the filter changing. But I can not figure out how to do it. So, I call the Lafayette Heating and cooling. Because we used geothermo unit, the girl who answer the phone can not figure out how to do it either. So, she directed me to another personal, who walked me step by step through facetime, until I eventually figure out how to change the filter.

Lafayette Heating and Cooling was very responsive, professional and delightful to work with. They came in after another contractor did a poor job installing a new AC unit that was not working at all. Jacob, Drew and Tom had amazing attention to detail and to us as the customers. Just based on their work with our house, I would highly recommend them to anyone. Thank you Lafayette Heating and Cooling for redeeming a rough situation!

Lafayette Heating and Cooling was very responsive, professional and delightful to work with. They came in after another contractor did a poor job installing a new AC unit that was not working at all. Jacob, Drew and Tom had amazing attention to detail and to us as the customers. Just based on their work with our house, I would highly recommend them to anyone. Thank you Lafayette Heating and Cooling for redeeming a rough situation!

Used these guys twice, and they have been nothing but awesome.

A man driving their truck and wearing their shirt saw me moving a dishwasher, pulled over and carried it for me. I am a stranger to him.

We are very pleased with Lafayette Heating and Cooling. We had our 20 year old AC and furnace replaced in one day thanks to the hard work of Tom, Drew, Jacob, and Dakota. When there was an issue with the natural gas pressure to the furnace, Tom and Drew were very thorough in their trouble-shooting, making sure that the problem was found and fixed! (It was dirt that had plugged the pipe near the gas meter, probably had been there awhile.) We highly recommend Lafayette Heating and Cooling for their prompt response, professionalism, and hard work to make sure the job gets done right! Thanks again!

The gentlemen who came and did the work were professional and courteous. They were very kind and kept a clean work area. I was very impressed with the work they did, and how fast. I have used many other companies and not had a nice thing to say. The customer service here was top notch, every employee had a smile on their face and I can just not compliment them enough. I would recommend Lafayette Heating and Cooling 110%!! Thank you for everything!

Friendly staff ,Great work ,prompt,efficient, came out same day and repairs the next day,highly recomend

Have been a customer since 2008 and purchased new system this July 2021. Service has always been great . This installation was well done. Bottom line is Lafayette Heating and Cooling is both professional and knowledgeable. I would highly recommend.

My husband and I were in a huge panic when our old outside AC unit started making this awful screeching sound, especially considering we are expecting our 3rd baby via c section 4 days from when it started. After calling around, we were able to get our salesman, Greg, out here to look at the old units within the matter of a couple of hours. He was thorough and didnt bore us with any of the technical stuff. Everything was explained in words we could actually understand. AND we had the new system installed literally the very next day, by Bill. We were so pleased with the fact that they left the place better than they found it and Bill made sure we understood what was installed. We are so grateful for how quick they came to our rescue and were pleasantly surprised that we didnt have to sell our first born child to pay for it. We 100% recommend Lafayette Heating and Cooling and will absolutely be using them again in the future.

At 4:48pm on a Friday afternoon I noticed our AC wasn't blowing cold air. I called Lafayette Heating and Cooling, with whom we've had a service contract for years, and they said they could have a tech right out. They weren't kidding, he arrived 10 minutes later. Five minutes after arrival he identified the problem. Ten minutes later he'd replaced the dead capacitor and everything was working again. Less than half an hour between noticing there was a problem and the problem being fixed!

Tom and Jacob did a great job not only replacing our broken a/c but took great care in the work they did in the house and outside. Tom covered the connections into the house and made it look better than before. The whole team was fantastic, first coming out quickly to diagnosis the problem and then offered a range of reasonable options. Have used LHC for years, will continue to do so, and highly recommend them!

On 2/11/21, our furnace quit working. We bought our current home and moved to the Lafayette area a month ago. We knew the HVAC would need replacement in the future, as it was over 24 years old. The previous owners used LHC for annual inspections and maintenance based on dates & signatures on the side of the unit PM sticker. Not knowing many people or companies in the area, we called LHC with hope they could help us. Spoke with Morgan when they opened at 8am. Told us a tech could be here to diagnose at 10am. We were very happy with that. She called back less than 15 minutes later, saying a tech could come right away. Ty showed up and quickly diagnosed the problem and was able to get the unit running without repair. He stated what the issue was, what are repair options were and left us a decision on whether to invest money into an old system without knowing how much life was left in the unit or to replace it. We decided to bit the bullet. He made some calls and provided us a quote - along with the comment a new unit could be installed the same day and be up and running by early afternoon. Soon after, we received a quote from Greg. We agreed on the replacement. Within that same hour, we had another 3 man crew arrive and within 30 minutes, the old unit was out. Tom, Jacob & Chance were amazing. Some ductwork surprises were found and appropriate repairs made before installing the new unit. By 3:30pm, are new furnace was installed, tested and running perfectly. The amount of care taken from our initial call for help to Jacob buttoning everything up, blew us away. I'm sure there are other reputable heating & cooling companies in Lafayette who did great work. But what LHC did for us, the way we were treated, the care taken in our home, the attention to detail to make everything perfect, is something we've never experienced before. They have our business for as long as we live in the area. My favorite part of this story, was watching Tom (been in the field a long time), take great care & patience in working with the newer team members who on their own, are great knowledgeable workers. It was refreshing to watch experience being based on and listened to through the repair. Not sure how the owner(s) operate the company, but it's obvious they respect their employees and want them to succeed and the workers on the other end, appear to love who they work for. Great company and great people.